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Any Questions about your order please contact our service Team
Help@Defeatxsports.com
Shipment processing time
All orders are processed within 1 business day. Orders are not shipped or delivered on Sundays or Holidays.
Shipping is available within the U.S. ONLY; no international orders are accepted. To inquire about the status of your shipment, contact Customer Service. Help@defeatxsports.com
Shipping delivery estimates
All United States domestic orders are shipped priority and will arrive in 2-4 days once shipped. Delivery delays can occasionally occur. If your product has not arrived in 2-4 days from receiving the tracking number please send an email to Help@defeatxsports.com and we will assist you.
Returns: Exchanges will be allowed only if the product you received is damaged or incorrect. DEFEAT X accepts returns of all products purchased within 30 days of the original purchase date. Please send the product to the address below with a copy of your original order information or receipt, and a brief note that includes your contact information. Please allow 2-3 weeks for a refund to be issued back onto your credit card from when it is processed. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Shipping your return: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges: DEFEAT X offers a 60-Day-Warranty on all of our products against manufacturer’s defects. This does not include natural wear and tear or damages due to weather exposure is not covered under warranty. Products deemed defective may be sent to the below address with a copy of the receipt within this period for replacement only. If you have additional questions about our return or warranty policy, please contact Help@defeatxsports.com
Defeat X will accept exchanges and returns for merchandise purchased ONLY from within 30 days of the original purchase date and meet the following guidelines:
Returns must be within 30 days of the original purchase date.
Items must be received by the DEFEAT X Team in original packaging unopened and unused.
We are unable to process returns, for Third Party Retailer purchases.
If you purchased product through Defeatxsports.com and would like to return it, we do have a few guidelines.
1) Products must be sent within 30 days of the original purchase date.
2) All Products must be unopened and unused.
3) Product returns are only accepted if purchased through Defeatxsports.com
4) We are unable to process returns for Third Party Retailer purchases.
5) We are unable to send prepaid return labels for satisfaction related return requests.
- Refunds are applied within 4-7 days are inspection is complete
- Notification email will be sent on the approval or rejection on a returned/exchanged item.
DEFEAT X, LLC
Help@Defeatxsports.com
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